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How do I embed a Primo search widget on my library webpage and how can I be sure that it's accessible?
Last Updated:
Dec 26, 2024
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Topics:
Primo
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Views:
10683
Where do Primo VE Resource Types come from? And if our content is not displaying with the correct resource type, how can we fix that?
Last Updated:
May 22, 2025
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Topics:
Primo
Resource Management
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Views:
8709
How does the Central Discovery Index (CDI) work and what do I need to know?
Last Updated:
Dec 27, 2024
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Topics:
Primo
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Views:
7308
How do we set up hold, resource sharing, and ILLiad request links in Alma/Primo VE? And how do General Electronic Services (GES) work with Display Logic?
Last Updated:
Jun 14, 2024
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Topics:
Access Services
Fulfillment
Primo
Resource Sharing
|
Views:
7156
How can I troubleshoot Primo VE search results and links using Record Id, Display CTO and Show PNX?
Last Updated:
Oct 04, 2024
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Topics:
Primo
|
Views:
6803
How do I add Libguides or Libguides A-Z resources to Primo for discovery?
Last Updated:
Dec 24, 2024
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Topics:
Primo
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Views:
6198
What determines the "Available," "May be available," and "Not Available" messages in Primo VE and what can we do about it?
Last Updated:
Dec 26, 2024
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Topics:
Cataloging
Primo
|
Views:
6179
How do I configure ILLiad and Alma integration?
Last Updated:
Jul 25, 2023
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Topics:
ILLiad
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Views:
5739
What's a Link in Record collection and how do I manage it?
Last Updated:
Apr 09, 2024
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Topics:
Primo
|
Views:
5476
How do EBSCO databases work in Alma and Primo?
Last Updated:
Dec 24, 2024
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Topics:
E-Resources
Primo
|
Views:
5422
How do I process digital lending requests?
Last Updated:
Jun 11, 2025
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Views:
1413
How do I create a New Order Import Profile for Physical Records using the Network Zone (NZ)?
Last Updated:
Jun 04, 2025
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Topics:
Acquisitions
Cataloging
Resource Management
|
Views:
139
How do I configure Alma's Digitization Feature?
Last Updated:
Jun 04, 2025
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Topics:
Fulfillment
|
Views:
378
Can a proxy user submit requests on behalf of their sponsor?
Last Updated:
Jun 04, 2025
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Topics:
Fulfillment
Resource Sharing
|
Views:
168
CSU/SUNY Alma Resource Sharing Pilot Project
Last Updated:
Jun 04, 2025
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Topics:
Resource Sharing
|
Views:
257
How do I add the preferred name fields to my Alma letters?
Last Updated:
Jun 04, 2025
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Views:
851
What should I do when Alma is offline for scheduled maintenance, and what will SLS do to help?
Last Updated:
Jun 04, 2025
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Views:
251
How do I implement a curbside pickup service at my library?
Last Updated:
Jun 04, 2025
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Topics:
Fulfillment
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Views:
247
Where do Primo VE Resource Types come from? And if our content is not displaying with the correct resource type, how can we fix that?
Last Updated:
May 22, 2025
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Topics:
Primo
Resource Management
|
Views:
8709
How can I retain items, preventing them from being deleted?
Last Updated:
May 05, 2025
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Topics:
Analytics
Cataloging
Metadata
Resource Management
|
Views:
6
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