What is the IP range for Alma and Primo to be whitelisted?
Answer
Most SUNY campuses IT are filtering all emails and identifying non-campus emails as external and or spam/junk mails. To avoid Alma and Primo notices (to patrons) being treated as spam, here is the list of safe email IP range to share with campus IT:
The following IPs/IP ranges must be allowed access to/from your institution. (Note that the IP ranges below are in CIDR notation.)
Alma IP Range
- In the U.S.A. (refers to the Ex Libris Chicago and Moses Lake data centers):
- 66.151.7.40/29 [66.151.7.40-47]
- 66.151.7.128/26 [66.151.7.128-191]
- 66.151.7.192/28 [66.151.7.192-207] - Note that 66.151.7.202 is to enable calls from the Community Zone.
- 66.151.7.224/30 [66.151.7.224-227]
- 66.151.7.236
- 66.151.14.129
- 74.217.12.128/27 [74.217.12.128--159]
- 64.74.237.221
- 64.74.237.229
- 64.74.237.232/31 [64.74.237.232-233]
- 216.147.208.128/27 [216.147.208.128-159]
- 216.147.209.0/27 [216.147.209.0-31]
- 216.147.212.20/30 [216.147.212.20-23]
- 216.147.212.25
- 216.147.212.64/27 [216.147.212.64-95]
- 216.147.212.128/27 [216.147.212.128-159]
Primo IP Range
- In the U.S.A.:
- 64.74.237.229 (MT NA01 and TC NA)
- 66.151.7.8 (MT NA02)
- 66.151.7.11 (MT NA03)
- 66.151.7.55 (MT NA04)
- 66.151.7.235 (MT NA05)
- 64.74.237.218 (MT NA sandbox)
- 216.147.208.160/27 [216.147.208.160-191]
- 216.147.209.32/27 [216.147.209.32-63]
- 216.147.212.20/30 [216.147.212.20-23] (SMTP Mail Gateway)
- 216.147.212.25 (S/FTP)
- 216.147.212.96/27 [216.147.212.96-127] (MT NA05 and TC NA)
- 216.147.212.128/27 [216.147.212.128-159] (MT NA05 and TC NA sandbox)
Additional info from Ex Libris' documentation: Alma Platform IP Range
Related topic: Alma direct email and mail relay server